Last updated: [DD Month YYYY]
At Angrakh, we aim to provide clear product descriptions and photographs so you can make an informed purchase.
This disclaimer explains how to interpret our product images, measurements, materials and care information. Please read it alongside the individual product listing and our Returns, Exchanges & Refunds Policy.
Nothing in this disclaimer removes your rights concerning defective, damaged, incorrect or materially misdescribed products.
1. Product Photographs and Colours
We aim to show product colours and details accurately. However, lighting, photography and individual screen settings can cause minor differences in how a colour appears.
Please review all available photographs, close-ups and the written colour description before ordering. Contact us if you need clarification about a particular shade.
Minor differences in colour perception do not excuse sending a different colour or a product that materially differs from its description.
2. Embroidery and Craft Variations
The embroidery or decorative technique used should be identified in the individual product listing.
For products specifically described as hand-embroidered or handcrafted, small variations in stitch placement, motif arrangement or finish may occur between pieces.
Such variations do not automatically make a product defective. However, references to craftsmanship do not excuse damaged fabric, significant unfinished work, missing advertised details or a material mismatch with the listing.
Descriptions such as hand-embroidered, handwoven, organic or artisan-made apply only to products expressly identified that way. They should not be assumed to apply to the entire collection.
3. Fabric, Lining and Transparency
Please check the individual listing for:
- Fabric composition.
- Lining details.
- Fit and silhouette.
- Transparency or opacity information.
- Whether an inner slip is included or recommended.
- Care instructions.
The appearance of a garment may change with lighting, fit and the undergarments worn. We aim to disclose relevant transparency and lining information clearly.
An inner slip or lining is included only where the product description expressly states this. Product photographs alone should not be taken as confirmation that a separate inner garment is supplied.
4. Sizing and Fit
Please review the size chart associated with the product before selecting a size. Check whether the measurements shown refer to the garment or the wearer’s body.
Fit can vary between styles, fabrics and cuts. A size purchased previously may not provide the same fit in a different design.
Model photographs illustrate styling and appearance; the fit on another person may differ depending on body measurements and the size selected.
Any stated measurement tolerance should appear in the relevant size information. This disclaimer does not excuse sending the wrong size or a garment that materially differs from its listed measurements.
For eligible size changes, refer to our Returns, Exchanges & Refunds Policy.
5. Items Included in Your Purchase
Please refer to the product description or “What’s Included” section for the items supplied with your order.
Trousers, dupattas, jewellery, footwear, bags and other styling accessories shown in photographs are included only if expressly listed as part of the product.
For sets and combinations, the listing should identify each included piece. If the photographs and written description appear inconsistent, contact us for clarification before ordering.
6. Washing and Garment Care
Follow the care label and product-specific instructions supplied with your garment.
Washing, drying, ironing or storage methods that are unsuitable for a particular fabric or decorative technique may affect its appearance or condition. Do not assume that every product is suitable for machine washing, tumble drying or direct ironing over embroidery.
Claims such as pre-shrunk, colourfast, machine washable or wrinkle-resistant apply only where expressly stated for that product.
A care-related explanation will not automatically be used to reject a genuine defect complaint. If an issue develops despite following the supplied instructions, contact us so we can review it.
7. Comfort and Individual Sensitivities
Comfort and fit are individual experiences. Review the available material information and contact us before purchasing if you have a known sensitivity or require further details.
Unless expressly stated and substantiated for a specific product, we do not claim that a garment is hypoallergenic, irritation-free or suitable for every skin sensitivity.
If a garment causes irritation, discontinue wearing it and seek appropriate advice if needed.
8. Product Information and Availability
Prices, available sizes and stock levels may change for future purchases. The information and terms applicable to an accepted order continue to govern that order.
If we discover a material listing error or cannot fulfil your order, we will contact you and explain the available options. We will not impose a substitute product, revised price or reduced specification without your agreement.
If the order is cancelled, any refund due will be handled under our Cancellation Policy and Terms & Conditions.
9. Reporting a Product Concern
If you receive an item that is damaged, defective, incorrect or materially different from its description, contact us with:
- Your order number.
- The name of the affected product.
- A description of the concern.
- Available photographs or other relevant information.
Photographs can help us investigate, but an unboxing video is not a mandatory condition for raising a genuine complaint.
References to colour perception, sizing, craft variations or garment care do not override applicable consumer rights or the remedies described in our Returns, Exchanges & Refunds Policy.
10. Contact Us
For questions about materials, sizing, product details or an item you have received:
Brand: Angrakh
Legal business name: [Full legal name of business or proprietor]
Email: [Customer support email]
Telephone: [Customer support telephone number]
Business address: [Complete business address, city, state and PIN code]
Support hours: Monday–Saturday, 10:00 AM–6:00 PM IST, excluding public holidays